Privacy Policy

1. Who We Are

This Privacy Policy applies to the website, digital tools, and showroom services operated by Cabinet Depot, located at 133 Rockingham Road, Derry, NH 03038, and its authorized showrooms across New Hampshire and Massachusetts.

2. Information We Collect & Why

We collect information you directly provide when requesting a design consultation, building a quote, placing an order, or contacting our team:

• Contact Information: Name, phone number, email address, delivery address, and billing details to process your project and fulfill orders.
• Project Details: Room measurements, architectural blueprints, cabinet door style selections, finish preferences, and coordinated appliance choices used to generate 3D design layouts and pricing.
• Appointment & Showroom Data: Selected dates, preferred showroom location (e.g., Salem, Seabrook, Derry, Nashua, Manchester, Tilton, Southborough, or Whitinsville), and design consultation notes.
• Technical Website Data: Device type, browser information, pages visited, and general browsing patterns collected via standard cookies to keep our website secure, functional, and fast.

3. How We Use Your Information

We use your data solely for practical business and customer service purposes:

• Preparing accurate 3D kitchen renderings, cabinet catalogs, and price estimates.
• Manufacturing, staging, shipping, and delivering your cabinetry and appliance orders.
• Confirming showroom appointments and connecting you with local design specialists.
• Providing customer support, warranty tracking, and order status updates.
• Sending transactional notifications regarding order milestones and deliveries.

4. SMS Text Alerts & Mobile Privacy

If you affirmatively opt in to our SMS program, Cabinet Depot may send recurring transactional text messages concerning wholesale order status, production timelines, freight delivery schedules, and pickup confirmations.

5. How We Protect & Share Information

We do not sell, rent, or trade your personal information to data brokers or third-party advertisers. We only share information with trusted operational partners under strict confidentiality agreements:

• Freight & Delivery Carriers: To transport your boxed cabinetry or appliances safely to your home or jobsite.
• Payment Processors: To securely process credit card transactions using encrypted PCI-compliant infrastructure.
• Software & Hosting Providers: To securely host our website, database, and CRM systems.
• Legal Compliance: When required by applicable state or federal law, court order, or governmental regulation.

6. Cookies & Analytics

We use standard session cookies and privacy-respecting analytics to ensure visualizers function properly and to improve website navigation. You can manage or disable cookies at any time via your browser settings. For detailed information, review our Cookie Policy.

7. Your Privacy Rights & Choices

Regardless of where you reside, you have the right to request access to the personal data we hold about you, request corrections to inaccurate project records, or request complete deletion of your customer account. To exercise any of these rights, contact our privacy coordinator using the contact details below.